WidgetWall Support

FAQ

WidgetWall News:
WidgetWall updates were released on Fri. Sept 15, 2023 to all platforms: Paddle, SetApp, and App Store.

Here are two things to check:

1. You are running the most current macOS version
2. You have updated to the most current version of WidgetWall

If you’ve updated and are still experiencing issues, contact us.
We want to get it right.
WidgetWall News:
WidgetWall updates were released on Fri. Sept 15, 2023 to all platforms: Paddle, SetApp, and App Store.

Here are two things to check:

1. You are running the most current macOS version
2. You have updated to the most current version of WidgetWall

If you’ve updated and are still experiencing issues, contact us.
We want to get it right.
Yes we do.

If you’ve purchased the app through the Apple App Store, Apple handles all refunds, subscription cancellations, and requests directly.
Here are instructions for how to do that.

If you did not get your version of WidgetWall from the Apple App Store,
please contact us, let us know if you’re using the Paddle version or the SetApp version.
Thanks for helping us! Feel free to contact us and we’ll work on it as soon as we can.

Any information you can provide that may help us replicate the bug (steps or actions you were taking when the bug happened, any screenshots or descriptions) would be incredibly helpful!

Still need help?

Contact Support
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Contact Support

The best way to open a support ticket is to do it through the app Preferences > Support > Contact us.

Why? Good question! Because that way together with your question we’re able to view a system report that can help us solve your problem faster.

Open a ticket another way
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